Bitdefender Internet Security and Best Antivirus - Secure Desktop

Bitdefender Internet Security and Best Antivirus

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Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you can place your order by telephone on 0845 226 0800 (please note however this number is for sales purposes only).

Return / Refund Policy

For electronic delivery of keys issued for security products, we are unable to issue any refund once the purchased key has been activated. This is due to the 30 day evaluation period given to test the product prior to purchase.
In all other cases if you are not satisfied with the goods provided and inform us within seven days of your receipt of the goods to this effect, we will arrange to cancel the order and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product.

Delivery Information

All orders are delivered electronically by issuing activation keys. These keys can take up to 2 working days. However, although Secure Desktop keep most keys in stock, we cannot guarantee these times as in some cases keys come direct from supplier.

Prices

Goods are charged at the price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.